• Introduction

    Thank you for choosing Bubbles Car Wash for your vehicle’s cleaning needs. Our mission is to provide high-quality, efficient services. In the event that you are unsatisfied with our service, please review our refund policy below.

    Eligibility for Refund

    1. Transaction Proof: A valid receipt or transaction confirmation is required for any refund request.
    2. Time Frame: Refund requests must be submitted within 48 hours of the service being rendered.
    3. Equipment Used: Identify the type of service or equipment used—Self-Service Wash Bay, Vacuum Station, or Car Care Vending Products.

    Reasons for Refund

    1. Equipment Malfunction: Proof may be required.
    2. Unsatisfactory Service: Specifics must be provided.
    3. Overcharged: Must provide evidence such as a bank statement or transaction history.

    We do not provide refunds for:

    1. Change of Mind: No refunds will be issued for services you decided you didn’t need or want.
    2. Failure to Follow Instructions: Refunds will not be issued for damage or unsatisfactory service resulting from not following posted or provided instructions.

    How to Request a Refund

    1. Complete the Refund Request Form available on our website.
    2. Attach any necessary documentation, such as a receipt or evidence of malfunction.
    3. Submit the form and await acknowledgment within 48 hours.
    4. Refund requests will be processed within 5-7 business days upon receipt.

    Limitations

    1. Refunds will only be credited back to the original payment method.
    2. Maximum refund will not exceed the total amount paid for the service.

    Right to Amend Policy

    Bubbles Car Wash reserves the right to amend this policy at any time without prior notice.